# Privacy Policy

URL: https://promu.ai/privacy
Last updated: 2026-10-05

> What personal data Promu collects, why, and the choices you have.

**Privacy policy.**

What personal data Promu collects, why, and the choices you have.

Last updated 5 October 2026.

## 1. Who is responsible

Acosh, trading as Promu, registered with the Dutch Chamber of Commerce (KvK) under number 86582992 is the controller for the personal data described in this policy. Questions or requests: support@promu.ai.

## 2. What we collect

- Early access: when you join the waitlist we store your email address, the page you signed up from and the date.
- Your account: your name, email address and profile details from Google or Microsoft when you sign in, plus billing details for paid plans.
- Using Promu: how you use the app, such as campaigns created and settings changed, and technical data like IP address, browser and device, to keep the Service secure and working.
- Our website: technical data in server logs, such as IP address and pages requested, kept for security.

## 3. Data you bring into Promu

The contacts, leads and email content you import or create, for example from HubSpot, Pipedrive, Salesforce, a CSV or a Google Sheet, belong to you. For that data you are the controller and Promu acts as your processor under our [Data Processing Agreement](https://promu.ai/dpa).

If you received an email sent with Promu, the company that wrote to you decides how your data is used. Please contact them first; if you cannot reach them, contact us and we will help.

## 4. Why we use it

- To send you early access invites and launch news you asked for (your consent, which you can withdraw at any time).
- To provide the Service, support you and bill you (performance of our contract).
- To keep Promu secure, prevent abuse and spam, and improve the product (our legitimate interests).
- To meet legal duties, such as tax and accounting rules (legal obligation).

## 5. Where it is stored

We store personal data in the European Union only. We work with a small number of service providers, such as hosting and email delivery, who process data on our behalf under contracts that protect it.

We never sell personal data.

## 6. How long we keep it

Waitlist addresses until you are invited and decide whether to sign up, or until you ask us to remove them. Account data for as long as your account is open, and deleted within a reasonable period after you close it, unless the law requires us to keep it longer, such as invoices for seven years under Dutch tax law.

## 7. Cookies

Our website only uses cookies that are needed for it to work. We do not use advertising or tracking cookies. Our [Cookie Policy](https://promu.ai/cookies) lists them.

## 8. Your rights

You can ask us to access, correct, delete or export your personal data, to restrict how we use it, or object to processing based on our legitimate interests. Email support@promu.ai and we will respond within one month.

You also have the right to complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the authority in your own country.

## 9. Security

We protect personal data with encryption in transit, access controls and regular reviews of who can see what. If a breach affects you, we will tell you and the authorities as the law requires.

## 10. Changes

We may update this policy. The date at the top shows when it last changed, and we will tell you about significant changes by email or in the app.